Reef Oasis Dive Club
Privacy Policy
We appreciate your interest in Reef Oasis Dive Club. Reef Oasis Dive Club headquarters is located inside the Reef Oasis Blue Bay Resort & Spa, El Basha Bay, Sharm el Sheikh, Egypt, herein after referred to as (“we”, “us”) with website www.reefoasisdiveclub.com (herein after referred to as the “Website”). This Privacy Policy is meant to help you understand what data we collect, why we collect it, and how we deal with it when you visit the Websites and/or use Reef Oasis Dive Club Services.
Personal
data
Personal data means any information
relating to an identified or identifiable natural person, e.g. your name,
address, telephone number, email address or date of birth. Non-personal data on
the other hand are information that cannot be connected to a natural person,
e.g. the number of users visiting our website or any other kind of aggregated
information.
What
data we collect and why we collect it
Google
Analytics
We use Google Analytics as a web
analytics service on our Websites.
Google Analytics is a web analytics
service provided by Google, Inc., 1600 Amphitheatre Parkway, Mountain View, CA
94043, USA (“Google”). It sets one or more analytics cookie. Google uses such
cookies to help us analyze how users use our website and services. The
information generated by the cookie(s) about your use of the website (including
your IP address) will be transmitted to and stored by Google on servers in the
United States. The IP address will, however, be truncated and therefore
anonymized before transmission. On our behalf Google will use this information
for the purpose of evaluating your use of the website, compiling reports on
website activity and providing other services relating to website activity and
internet activity in connection with the use of the website. Google will not
associate your IP address with any other data held by Google.
If you wish to prevent Google
Analytics from generating information and analyzing usage data you can opt out
by downloading and installing Google’s Google Analytics deactivation browser
add-on here: https://tools.google.com/dlpage/gaoptout
More information on data protection
regarding Google Analytics is available at
https://support.google.com/analytics/answer/6004245?hl=en
Payment
Services
We use AAIB bank shopping cart to
generate invoices for our Guests. For this purpose, we will need to provide
your e-mail address, name and surname and the amount due. We do this only for
processing the payment.
Contacting
us
When you get directly in touch with
us through our general contact channels, e.g. via email, Facebook
Messenger, Instagram, WhatsApp, or Zendesk live chat on our website, we will
collect and store the data (including personal data) you provide us with during
the communication in order to adequately respond to, and further manage, your
request. In particular, this may, as applicable, apply to your email address,
your name, your query including the information embodied in it.
Newsletter
If you subscribe to Reef Oasis newsletter,
we will collect the data that you share with us in a protected list on Mailchimp.
The Reef Oasis Dive Club newsletter contains news and offers from Reef Oasis
Dive Club, you will receive it whenever we release a new newsletter or an offer.
More information about the Mailchimp privacy policy can be found here: https://mailchimp.com/legal/privacy/
How
long we retain your data
If you are in our mailing list we
can recognize and approve any follow-up communications indefinitely .
How
we protect your data
If you subscribe to our newsletter,
your data will be transferred to our password-protected Mailchimp account in
our mailing list. We do not disclose your data except:
– if and to the extent necessary for
the performance of the contract we have with you or in order to enforce any
claims we are entitled to,
– if you have given your consent to
such disclosure,
– if we are required by law or
ordered by a court to disclose such information.
Contract
data
When you contact us, we keep a
record of your communication with us in order to help solve the respective
issue. For example, we use your email address to send you information and details
as well as to later contact you about matters concerning your booking and/or
with regard to contractual matters.
What
data breach procedures we have in place
In case of data breach, we will
assess the extent of the damage and promptly inform you in case any of your
data has been compromised. We will also work with the authorities to report the
crime and support the investigation.
Changes
to this Privacy Policy
We reserve the right to update this
Privacy Policy. In case of changes, we will inform you with reasonable notice.
Contact
for questions
If you have any questions about our
data protection procedures, please contact us by email on [email protected]
Last amended: 17 Jan 2021